How long does my order take to ship?

Our products typically ship within 1 week of your order. For any urgent inquiries or special requests, please contact us at jessica@shenandoahsoapco.com.

Do you offer international shipping? 

We do not offer international shipping. Our services are currently limited to domestic orders within the US. We appreciate your understanding and look forward to serving you with our exceptional products for customers within our domestic service area.

What is your return policy? 

All sales are final. We do not accept returns or exchanges. For assistance with damaged or incorrect items, contact us at jessica@shenandoahsoapco.com within 10 days of receiving your order. Orders cannot be canceled or modified once placed.